SLA Credit Watch: Automated SLA Credit Tracking Across 9 Major Cloud Vendors
Tags Developer Tools · Enterprise · Infrastructure
SLA Credit Watch monitors status pages for AWS, Azure, GCP, Cloudflare, Microsoft 365, Slack, Twilio, and Zoom, maintaining a monthly downtime ledger per service. When an outage crosses a vendor's SLA credit threshold, it calculates the entitled credit and filing deadline, then emails subscribers. Currently tracking an open Twilio SMS delivery incident in Colombia (5h 34m degraded). The service is free and requires only an email subscription.
Technical significance
Most engineering teams don't track SLA credits owed during outages, leaving money on the table. This automates the parsing of vendor status pages, SLA terms, and credit math — a tedious but high-leverage task for anyone running production workloads on these platforms. The open incident feed also serves as a real-time multi-vendor health dashboard.