monday.com rebuilds platform around AI work agents

monday.com has repositioned its work management platform as an AI Work Platform, marking what the company describes as the biggest change in its history. The update places AI agents at the center of the product across marketing, sales, HR, support, procurement, and operations, configurable by non-technical employees. The platform adds one-click integrations with OpenAI's ChatGPT, Anthropic's Claude, and Microsoft 365 Copilot through a new AI Platform Gateway. monday.com serves more than 250,000 customers worldwide.